FAQ

1. What exactly is in each subscription box?
Each box contains 10-12 handpicked cleaning essentials. While the Home Harmony Box is tailored for household use, the Workplace Warrior Box is designed for office or industrial environments. Your monthly box will contain a combination of cleaning products from brands you know and love, lesser known under the radar product that our team hand selected and tested, and some of our own private labeled creations.

2. How often will I receive a box?
You'll receive a box every month, packed with a fresh set of cleaning tools and supplies.

3. Can I switch between the Home Harmony and Workplace Warrior boxes?
Absolutely! You can switch between the two box types as per your needs. Just update your preferences in your account before the monthly cut-off date.

4. Are the cleaning products eco-friendly?
We prioritize eco-friendly and sustainable products. While many of our products are eco-friendly, we always ensure they are effective and of high quality.

5. How are the boxes priced?
The Home Harmony Box and Workplace Warrior Box are priced differently due to the nature and quantity of products. Please refer to our pricing page for detailed information.

6. What if I have allergies or sensitivities?
We list all ingredients for products in the box. If you have specific concerns, please contact our customer service before subscribing.

7. Can I purchase a box as a gift?
Yes! Our boxes make great gifts. You can purchase a one-time box or a gift subscription on our website.

8. Can I skip a month or pause my subscription?
Of course! You can easily skip a month or pause your subscription from your account settings.

9. How do I cancel my subscription?
You can cancel anytime through your account dashboard. If you face any issues, our customer support is here to help.

10. Are the products full-sized or sample-sized?
All products in our subscription boxes are full-sized to ensure you get the most out of each box.

11. Do you ship internationally?
Currently, we only ship within the [Country/Region], but we're working on expanding our services.

12. Are there any hidden fees or charges?
No, there are no hidden fees. The price you see is what you pay, plus any applicable shipping fees.

13. How do I track my box once it's shipped?
Once your box is dispatched, you'll receive a tracking number via email, which you can use to monitor your box's journey.

14. What if a product arrives damaged?
Please contact our customer service with photos of the damaged product, and we'll arrange for a replacement or refund.

15. Can I customize my box?
Our boxes are curated for optimal performance. However, occasionally we do offer customization options or special editions. Stay tuned for updates!

16. What is your return policy?
Due to the nature of our products, we don't accept returns. However, if you're unsatisfied with your box, please contact us, and we'll do our best to resolve the issue.

17. Do you offer bulk discounts for businesses?
Yes, businesses looking to subscribe to multiple Workplace Warrior Boxes should reach out to our sales team for special pricing.

18. Can I suggest products for future boxes?
Absolutely! We love hearing from our subscribers. Feel free to send us your suggestions.

19. How do I update my billing or shipping information?
Log into your account, where you can update your payment methods, shipping address, and other account details.

20. What safety measures do you take given the current health concerns?
We ensure all products are sourced from reputable suppliers and are packed under strict hygienic conditions. Our staff follows comprehensive health and safety protocols to ensure your box is safe and contamination-free.