ORDER CONFIRMATION:

As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically preparing your box and prepare for immediate shipment. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.

 

ORDER SHIPMENT:

If your order is in stock and we process the charges to your credit card, it will ship within five business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us via the Contact Us page. We will respond promptly.

 

DAMAGES:

Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery.  If your item(s) do arrive damaged, please submit the form on the Contact Us page and we will work with you to either provide a replacement or refund.

 

CANCELLATIONS, REFUNDS & EXCHANGES:

If you are unhappy with your purchase you have 14 to contact us to resolve the issue. Refunds will only be issued to the original credit card that you use when placing your order.

If you would like to exchange your purchase for something different, a 15% restocking fee may occur and depends upon the details of your exchange.